Got a question?

FAQs

Do I have to wash glassware?

No washing required! It's all part of the service.

We clean using a commercial glass washer before all hire orders all delivered.

After use please store upright in glass jacks provided (so nothing spills into storage boxes) and stack by glass type (e.g. re-pack wine with wine, flutes with flutes).

How do I make an order?

Please order via our online store in easy 3 steps:

1. Add required hire items to your cart. All hire prices are listed on each product page.

2. Choose your desired delivery date.

3. Checkout with Visa, Mastercard, Paypal, ApplePay, Afterpay or Google Pay.

Free delivery or collection is available all hire orders.

Do you deliver/collect? What is the cost?

We offer free delivery on orders over $150 in our delivery zone or self collection from our Brunswick location is also an option.

Free Delivery Zones - https://www.glasshiremelbourne.com.au/pages/delivery-zone.

If no one is home / at work place and there’s a safe place we can leave with your authority to do so.

Can I collect? Where are you located?

Self Collection

Yes. We offer self collection from our Brunswick location Monday-Friday 9.00am-5.00pm or Saturday 9.00am-3.00pm.

OR

We also deliver & collect at your home, business or event.
We offer free delivery/collection on orders over $150.

Our team personally deliver your order - we do not use post or couriers.

I have another question. How can I contact you?

Phone/Text 0426 755 987

Email hello@glasshiremelbourne.com.au

Online chat or our contact form

Please leave your questions and best contact number/email & we'll come straight back to you.